StaySafe Lone Worker

Geofencing is a powerful safety feature that uses virtual boundaries to monitor and protect lone workers in real time.

How to set up a Geofence

Danica Bridger

Kevin Frimpong

Alex Doherty

StaySafe Hub

The various Roles and levels of access within the system.

What Roles are Available in StaySafe?

Inviting a User to StaySafe

How to find all of your users in the Hub.

Finding Users in the StaySafe Hub

Resending invites once they have expired, or if they have not been received.

How to Resend Invites

View and create new Teams in the StaySafe Hub.

How To Create a Team in StaySafe

Changing user roles, attributes and personal Details.

How to Edit Users in StaySafe

Accessing, editing and using Team's features.

How do Teams Work

How to Archive a Team

How to Remove a User

Kevin Sanderson-Frimpong

Teams & People

Accessing and editing Response Procedures.

How to Set up a Response Procedure

An Overview of Response Procedures and why they are so important

What are Response Procedures and I How Do I Use Them?

What Escalation Policies are for, and how to access them.

What is an Escalation Policy?

Accessing and creating Escalation Policies.

Setting up Escalation Policies

Editing an Escalation Policy

What are the Session Events?

What they say, and how they are delivered.

Team Responder Notifications

Steps to take if you are having issues with Responder notifications.

Troubleshooting - Responder Notifications

Remove a Responder from an Escalation Policy

Escalation & Response

How to send out reports on a regular basis.

How to Schedule Reports

How to Look at Past Sessions

How to generate, download, and use a Usage Report.

Creating a Usage Report

How to Access Insights Reports

Find out the number of sessions, alerts, and users you have.

How to Use your Insights Dashboard

Accessing Insights on an organisation or team level.

How to find to your Insights Page

Using the Insights page to ensure your users are all onboarded.

Keeping Track of Lone Worker Onboarding

Insights

Accessing Features on an organisation or team level.

How to Get to the Features Page

Managing Session Check-ins as an organisation or team admin.

Setting Up and Adjusting Check-ins

Managing Session Notes as an organisation or team admin.

Setting Up and Adjusting Notes

Managing Driving Mode as an organisation or team admin.

Setting Up Driving Mode in the StaySafe Hub

Managing Audible Alerts as an organisation or team admin.

Setting Up Audible Alerts in the Hub

Enable the automatic closing of inactive sessions.

How to Manage Device Sessions

Setting Up Low Signal Mode

Sending Text Messages from the Hub and viewing your message history.

How to Send an SMS Broadcast in StaySafe

Enabling Two-Way Audio on Android and iOS

Setting Up Two-Way Audio

How to add, remove, and use map overlays and geofencing.

Setting Up Map Layers

How to setup Quick Start in the Staysafe Hub

Enable Quick Start in the Hub

Features

A quick overview of the Map Page and its functionality.

Using the Map Page

An overview of the Session View and its features for Organisation Admins and Team Responders.

Accessing an Individuals Session View

How to Respond to an Alert

Having issues with False Alarms? Here are some tips on how to get it sorted.

Common Causes of False Alarms

Audible Alerts Enhancements - how to enable?

Understanding the new enhancements and how they work.

Audible Alerts Enhancements - How it works?

Amanda Poggi Correa Silva

 Sessions & Alerts

Adding and removing 2FA from your account.

How to Set Up Two Factor Authentication

How to update your password and personal information in the StaySafe Hub

Changing Your Account Details

Microsoft Azure Single Sign-On

Okta Single Sign-On

Having trouble logging in with Single Sign-On? Here are some tips on how to get it sorted.

Single Sign-On Troubleshooting

Security

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