A Check-in lets the employer or overseeing personnel know that the worker who is working alone is okay through their day-to-day operations.

Check-ins are a vital feature of the app that you can control from the Features section of the hub. After a set period a user has to 'Check-in' to confirm that they are safe, if they don't the system is notified, and your escalation policy is triggered.

NOTE: you can find out how to add notes from within the app in How to Run a Session in StaySafe.

Depending on your role in the system, you will be able to do this for different segments of your users. If you are an Organisational Admin, you will be able to change settings for the whole organisation or a specific team. If you are a Team Admin, you will be able to change the team/s you administrate.

Once you get to the Features page, select 'Session Check-in'. Here, you can enable Check-ins for users, determine the frequency of which your Lone Workers have to check in on the StaySafe app during their active lone working sessions, as well as when the app should notify a user about the Check-in.

NOTE: If a user is in driving mode, their check-in will be suspended for the duration.

Select the 'is Check-in Enabled?' box to enable check-ins for your users.

Here you can set the maximum interval between each Check-in before a Missed Check-in alert is raised. This interval is reset each time a lone worker checks in.

The Check-in timer can be set for anything from 5 minutes to a whole day (1,440 minutes).

This determines how long before Check-in is due, the app user is notified that they need to Check-in. The notification alert serves as a reminder for the Lone Workers to not miss their Check-in; this can be anything from 1 minute to 15 minutes.

If you are looking at this from the Organisation's features page, you will see if the various teams in your organisation have inherited the organisation's settings or overridden them.

Find out about Check-ins in the app, Setting Up and Adjusting Notes and How to Manage Device Sessions.