This setting enables you to automatically end your user's sessions after a set period of inactivity. This means that if your Lone Worker forgets to end their session, the system will do it for them after a period of time has passed,

This should help you keep track of active sessions and stop any of these sessions from interfering with your monitoring.

Depending on your role in the system, you will be able to do this for different segments of your users. If you are an Organisational Admin, you will be able to change settings for the whole organisation or a specific team. If you are a Team Admin, you will be able to change the team/s you administrate.

Once you get to the Features page, select 'Device Sessions'. Here, you can enable Auto-Closing and set the period of inactivity that will trigger a session to be ended.

Select the 'Auto-Close is Enabled' box to automatically close sessions if the user is not seen for the given Auto-Close Interval.

The period of inactivity that must pass for a session to be automatically closed. Enter 60 (1 hour) to 1,440 minutes (1 day).

If you are looking at this from the Organisation's Features page, you will see if the various teams in your organisation have inherited the organisation's settings or overridden them.

Find out about Setting Up and Adjusting Check-ins and Notes and Audible Alerts in the Hub.