This article will guide you on configuring your StaySafe Hub.

Before getting started, you will need to Activate your StaySafe Account. Once you have completed your registration, you will be able to log into the StaySafe Hub, where you can to setup your Organisation,

You will see a sidebar menu where you can change your Settings. Click on Organisation to see the Insights, Teams, People, Response Procedures and Feature Pages.

As an Administrator, you will be able to;

If you have been asked to use StaySafe, you will receive an email invitation from StaySafe to activate your account. You will need to register your profile and create a password.

If you have not received an email, please speak to your Organisation's account Admin, who will be able to get you set up.

You can Assign, Delete, Archive or Edit Licenses on your Hub. This is useful when Users join (or leave) your Organisation and, when you need to edit User Details in the Hub.

StaySafe will send Notifications to Responders and Administrators' when a Lone Worker raises an Alert.

It is essential to configure these when setting up your Hub. Otherwise, you won't be notified when a Lone Worker triggers an alert.

Find out more about configuring Notifications here.

StaySafe provides Reports to monitor how your Lone Workers use the app. You can see the number of Licences in use, how many Users are yet to accept their Invites, and how many Active Users you have.

You will also be able to view the number of Sessions per day, length of Sessions, number of Alerts, and Onboarding status within the Hub and run the reports into a CSV file.

SOPs ensure whoever responds to Alarms follows the same process to the same high standard. Follow this guide to upload your SOPs to the StaySafe Hub.

Choose the Check-in interval that Lone Workers will follow when running a Session.

You can Change the Check-in interval, the amount of notice given before Check-in, or switch it off depending on your needs.

Check-in interval refers to the maximum amount of time between each Check-in before a Missed Check-in Alert is raised. The interval needs to be input in minutes, and can be between 5 minutes to a whole day (1,440 minutes).

The Notification Alert can be between 1 to 15 minutes. The Notification Alert serves as a Reminder for the Lone Workers to Check-in.

StaySafe will send Audible Alerts when a session is due to Expire, or when a Check-in is coming up. These help to reduce False Alarms and Missed Check-ins.

The Administrators can change the Alert sound and various Audible Alerts in the Hub.

If enabled, this feature allows you to send bulk SMS messages to your Users. This feature when you need to inform your Users to avoid certain areas where there might be a risk, such as extreme weather conditions, road traffic accidents, or a terrorist attack.

Please have a look at our StaySafe Hub Overview, and then find out How to Access Insights Reports, How to Invite Users to StaySafe and How to Look at Past Sessions.

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