Getting Started with the StaySafe App

Register your account, install the app and start running sessions.

Ross Barfield avatar
Written by Ross Barfield
Updated over a week ago

The StaySafe app is designed to keep people who work alone safe. Making sure your employer knows if something goes wrong and that they can find you and get the help you need.

To do this, there are two main features: the session, and the Panic alert. We will only ever share your location when you have a session, or an active alert running.

The session can be activated for the time you are working alone. It will track your location and if something goes wrong, an alert will be triggered. Your organisation will then be able to contact you, or send assistance as needed. There are different types of alerts such as low battery alerts, missed check-ins and panic alerts.

The app can also be used as a panic button at any time, whether in a live session or not. Your responders will be notified that you require help and be able to get it to you. You can trigger a panic alert in a number of ways including, through activation or pressing the panic button on the app's homepage.


How to Get Started

STEP 1: Complete Your Registration

If you have been asked to use the StaySafe app, you should receive an email invitation from us to activate your StaySafe account. You will need to register your profile, and create a password.

If you have not received an email, please speak to your organisation's account admin who will be able to get you set up.

STEP 2: Install the StaySafe App

You can download the StaySafe app from either the App Store or Google Play.

Just search for 'StaySafe Lone Worker' or click the links below.

StaySafe Play Store
StaySafe App Store


STEP 3: Complete the In-App Training

To begin using the StaySafe app, you will need to create a Safe PIN, set your permissions, and complete the in-app training.

STEP 4: Run Your First Session

A session should be activated when you are working alone. If something does go wrong, your company will know and be able to locate you. This is the only time we share your location data. When you run a session in StaySafe you will be asked to check-in periodically and send alerts to your responders if you need assistance.


What's Next?

Now that your app is all set-up, have a look at the features of the StaySafe app so you can get the most out of it.

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