A Monitoring Partner is a team that monitors and responds to all of your Lone Worker alarms. They work with you to ensure the safety of your lone workers by offering 24/7 monitoring with rapid responses to alerts and direct connections to emergency services.
A Monitoring Partner is helpful when you have lone workers working out of hours or don't have the resources to monitor and respond to your Lone Worker's alerts within the app.
This means that if something does go wrong, there is a dedicated team of people who will respond to alerts and help your Lone Workers.
How Does it Work?
Monitoring Partners are Alarm Receiving Centres (ARC), a purpose-built facility that monitors companies' Lone Workers for any alarm triggers. The most common are Panic alarms, Missed Check-in alarms and Session Expiry alarms.
Within an ARC, teams of Monitoring Operatives are professionally trained to act quickly when an alarm is triggered. This is fully integrated with StaySafe so that when an alert is activated in the app, the Monitoring Partner is alerted immediately. Your organisation is constantly monitored for incoming alerts so that when they do occur, the operator can take appropriate action quickly.