Some actions within the StaySafe app, require you to enter your Safe PIN. Such as when you check-in, extend or end a session, or when cancelling an alert

If you cannot remember your Safe PIN, please take the following actions:

Go to settings > Select Change Safe PIN > Select Forgotten your PIN

We will reset it, and send an email with your new PIN. You should then change your Safe PIN to something memorable.

NOTE - If you have Setup a Duress PIN, your Safe PIN should be different so you can be sure not to get them mixed up.

Find out How to Change your Safe PIN, Set up a Duress PIN and How to Change your Password