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Garmin inReach 2 - Way Messenger
Garmin inReach 2 - Way Messenger

Set up your Garmin inReach 2-way messenger feature to enable messaging from responders on the hub to users in the field.

Danica Bridger avatar
Written by Danica Bridger
Updated over 2 weeks ago

We leveraged Garmin inReach messaging to bring you Satellite Mode. Now, we have extended this functionality to allow seamless communication between the app and the hub via satellite.

When a Lone Worker triggers an alarm, a responder can check in with them and determine the severity. Similarly, the Lone Worker can send messages to update the responder to any issues or to de-escalate concerns.​

Activate 2-Way Messenger

Please make sure that you have an active Garmin Satellite subscription, and that it has been properly configured to work with StaySafe.

Once the configuration is complete, kindly reach out to StaySafe Support at Support@staysafeapp.com and request that the Garmin Messenger feature be activated for your account.

You will need to provide an API key for us to activate the feature for you:

1. Log into your inReach Account:

2. Accessing Portal Connect Settings:

  • Once logged in, navigate to the Settings section.

  • Locate and click on the "Portal Connect" option. This is where you'll configure the integration settings.

3. Configuring Inbound Settings:

  • Under the Portal Connect settings, locate the "Inbound Settings" section.

  • Next, toggle the "V2 Settings" option.

  • To generate an API Key, give it a name and set an expiry date (the duration for which the API will be valid). We recommend setting the expiry to one year from the activation date.

  • Click "Generate," then send us the Key Value and Expiry Date.

  • Once the feature is set up on our end, we will provide confirmation.

This will enable full messaging functionality with the Garmin device.

Once enabled you can now use the 2-way messenger feature.

Check out this short video to see the feature in action.


What's Next?

Make sure you have completed the Garmin Inital Set Up

Check out our Garmin pairing guides:

Learn how to send a message using the 2-way messaging feature here.

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