1. Access the StaySafe Hub and App
Log into the Hub: If you're an admin or responder, use the Hub to manage users and monitor safety.
Download the StaySafe App: Lone workers should install the app from their app store and log in.
2. Set Up Your Team and Invite Your Users
Create Team Profiles: Create your team so that you can add team members, to the relevant teams, through the Hub.
Assign Roles: Ensure each user has the appropriate role (Admin, Responder, Lone Worker). Refer to this article for details on available roles.
Send Invitations: Invite users to download the app and log in with their registered email. You can do this directly through the Hub.
Note: If you are monitored by a 3rd party, please skip to step 5
3. Configure Escalation Policies
Set up Alerts and Escalation Policies: Define how alerts (such as missed check-ins or panic alerts) are escalated and who is notified in the event of an alarm.
4.Set Up a Response Procedure
Define Response Procedures: Establish a clear response plan for your team to follow when alarms are triggered. This procedure will guide responders on how to effectively handle various lone worker alarms, ensuring a quick and appropriate response or escalation process, should that be necessary.
Tailor for Teams: You can customise the response procedures to fit different teams, or departments, within your organisation, based on their specific needs and risks.
5. Customise Settings
Configure App Settings: Encourage lone workers to set up features like Non-Movement and Duress Panic in the app.
Tailor the System: Adjust the features in the Hub to suit your team’s specific needs, including check-ins, notes and other available features.
6. Test the System
Run a Test Session: Start a session to understand how check-ins and alerts work. Make sure to test features like Panic and Non-Movement Alerts to ensure everything runs smoothly.
Monitor via the Hub: Admins and responders can track sessions and receive alerts from the Hub in real time.
7. Review and Optimise
Monitor Usage: Regularly check the Hub to ensure team members are using StaySafe effectively.
Gather Feedback: Ask your team for feedback on the app's usability and improve settings if needed.
If you need any assistance or have questions, feel free to reach out to our support team at support@staysafeapp.com.