In order to run IncidentEye, users will need to repond to the following when prompted by the app;

  • Yes to location permission, including in the background/always
  • Yes to Push Notifications

How to check permissions

On iOS 11 and Android

Push Notifications

  1. Go to Settings > Notifications > IncidentEye and make sure Allow Notifications is on.

Location Services:

  1. Check that Location Services are on.  Under Settings > Privacy > Location Services
  2. Check the IncidentEye app is allowed to access to Location Services.  Under Settings > Privacy > Location Services > IncidentEye check that this is set to Always.

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